Shipping Guidelines
At Ethniloom, we are committed to ensuring your products are delivered promptly, securely, and efficiently. Please refer to our shipping guidelines for details on our process and policies.
Shipping Destinations
- We currently ship to locations across India only.
- Certain restrictions may apply to remote or inaccessible areas.
Processing Time
- Orders are processed within 1-2 business days (Monday to Friday).
- Orders placed after 3 PM or on weekends/holidays will be processed on the next business day.
Shipping Options
The following shipping methods are available at checkout:
- Standard Shipping: Estimated delivery within 3-5 business days.
- Express Shipping: Estimated delivery within 1-2 business days.
Shipping Costs
- Shipping fees are calculated during checkout based on your location and the selected shipping method.
- Free Shipping: Available on orders over ₹50
Tracking Your Order
- Once your order is shipped, a tracking number will be sent to your registered email address.
- Use the tracking link provided in the email or visit [tracking URL] to check your shipment’s status.
Lost or Delayed Shipments
- If your package is delayed or appears lost, please reach out to our support team at support@ethniloom.com with your order details. We’ll ensure the issue is resolved promptly.
Damaged or Incorrect Items
- For damaged or incorrect shipments, please notify us within 7 days of delivery.
- Attach photos of the damaged or incorrect items to your email for a quicker resolution.